Description: A wizard that dialogues
with the patient in order to obtain a detailed and
accurate medical history buried in the conventionally
ambiguous, roundabout way patients present critical
historical health data.
The wizard will be designed to rephrase questions which
did not elicit medically meaningful responses. It
will also be able to pursue specific responses given
by patients to gather additional medical information
if what the patient describes is categorized as medically
meaningful (e.g. chest pain). Purposes include; 1.)
to triage patients by alerting the physician to the
most urgent cases first; 2.) to elicit vital medical
history data which is often difficult to accomplish
when the anxious patient must face the doctor, but
finds himself/herself too fearful to talk freely about
his/her symptoms.
Description: A wizard that dialogues with consumers
rather than have them stay on hold waiting interminably
for a human operator.
In the consumer's dialogue specific linguistic features
will be identified in order to determine how to process
the call. This product has two basic functions; 1.)
to detect stress and urgency in the caller for the
purpose of triaging the call; 2.) to differentiate
between serious buyers and window shoppers in order
to prioritize which calls to return.
Description: A wizard for letter writing that perfects
content, both entered by key pad as well as through
dictation.
The way this product functions is to impose a taxonomic
classification of the interactional work the user
is attempting to achieve in the letter (e.g. an apology,
a request, a reproach, an admonition, a sales pitch,
et al., or a combination of these actions) and then
to suggest alternate phraseology, if needed, so that
that interactional work can be more effectively achieved.
Description: A wizard for detecting hyperbole, deceit, lies and
misleading statements.
As a baseline, a linguistic print is established for
the user which earmarks his specific patterns of speaking.
His current statements are then compared to his baseline
to determine aberration.
